Returns & Exchanges
Second Sight Films offers a 30-day return window for items in their original, unopened condition. If your order arrives damaged or contains an error, we are committed to providing a replacement or full refund.
Contact Support
Email our customer service team with your order number and the reason for the return to receive an authorization code.
Secure Packaging
Carefully pack your items in their original protective packaging to ensure they are not damaged during transit back to our warehouse.
Shipping the Item
Affix the provided return label or use a tracked shipping service to send the package to our designated returns address.
Processing and Refund
Once we receive and inspect your returned goods, we will process your refund or exchange within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing